Privacy Policy
Effective Date: January 1st 2023
Introduction
This Privacy Policy describes how Flooring Detective (“us,” “we,” or “our”) collects, uses, and shares information collected from users (“user,” “you,” or “your”) of https://www.flooringdetective.
Information We Collect
We collect personal information you provide directly to us when you use our services, including but not limited to your full name, phone number, email address, and information submitted through forms or documents related to our investigative services.
Use of Information
The information we collect is used to provide the requested services, communicate with you, and improve our website’s functionality. We may also use aggregated, non-personal information for analytical purposes.
We are committed to protecting your privacy. Your personal and mobile data will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations.
We maintain strict internal controls to prevent unauthorized access or sharing of your information. Only authorized personnel have access to your data, and all handling is governed by robust security protocols.
You have the right to opt out of messaging campaigns at any time. To stop receiving future communications, please follow the instructions provided in our messages or contact us directly using the information provided on our website.
We may send you SMS communications related to our services. If you wish to opt out of receiving SMS messages, you can unsubscribe at any time by replying STOP or UNSUBSCRIBE to any message you receive from us. Your data will not be transferred to external organizations.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required to provide services or comply with legal obligations.
Your privacy is important to us. If you wish to opt out of receiving future communications, you can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly at the email address specified on our website. Once your request is received, you will be promptly removed from our mailing list.
We may send conversational messages via SMS related to your flooring inspection case, such as scheduling, follow-up questions, or clarifications. By submitting your contact details through our intake form, you agree to receive such messages.
You may opt out at any time by replying STOP, or get help by replying HELP. Message and data rates may apply.
All opt-ins are collected through our official intake form.
Your mobile number and personal data will never be sold or shared with third parties.
Your data will not be transferred to external organizations.
California Online Privacy Protection Act (CalOPPA) Compliance
As required by CalOPPA, California residents have the right to request information about our data collection practices and the right to request the deletion of their personal information collected by us. To make such a request, please contact us using the information provided below.
California Consumer Privacy Act (CCPA) Compliance
As a California resident, you have specific rights under the CCPA regarding your personal information, including the right to know, delete, and opt out of the sale of personal information. We do not sell your personal information for monetary value. For more details or to exercise your rights under the CCPA, please contact us using the information below.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction, though no method of transmission over the Internet or electronic storage is entirely secure.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Your continued use of the Site after changes constitute acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Jeff@flooringdetective.com.
