Terms and Conditions
Effective Date: June 1st 2025
Company: Flooring Detective
Website: https://flooringdetective.com
By accessing this website and using our services, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
These Terms and Conditions (“Terms”) govern your use of the Flooring Detective website and any services provided by Flooring Detective, including but not limited to flooring inspection, consulting, reporting, and SMS communication. By using this website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.
2. Use of Website
You agree to use the website and services only for lawful purposes. You must not:
-
Engage in any activity that disrupts or interferes with the website or its servers.
-
Attempt to access restricted areas of the site without authorization.
-
Use the site for any misleading or fraudulent purpose.
3. Communication and SMS Consent
By providing your mobile number and submitting any form on our website, you consent to receive conversational SMS messages from Flooring Detective. These messages are limited to communication directly related to your flooring inspection case and may include scheduling, follow-up questions, or clarifications.
Message Frequency:
Message frequency may vary depending on your engagement with our services. On average, you may receive 2–4 messages per month.
Message and Data Rates:
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by replying STOP to any message.
Help Instructions:
For assistance, reply HELP, or contact us directly at jeff@flooringdetective.com or (310) 525-0590.
All opt-ins are collected through our official intake form.
For details on how your information is handled, please review our Privacy Policy.
Message Flow (CTA) Text (Opt-In Process)
Visitors fill out our official intake form, which includes a required checkbox to opt in. By submitting the form, individuals agree to receive conversational messages related to their flooring inspection cases. These messages may include scheduling, follow-up questions, or clarifications. They are informed they can reply “STOP” to unsubscribe at any time.
4. Service Disclaimer
Flooring Detective provides expert opinions and inspection services based on industry standards and the information available at the time of inspection. While we strive for accuracy, our assessments are not warranties or guarantees of product performance. We are not liable for any decisions made based on our reports without proper implementation of our recommendations.
5. Payment Terms
All payments for services are due in accordance with the terms outlined on your invoice. Unpaid invoices may result in a delay of report delivery or cancellation of scheduled services.
6. Intellectual Property
All content on this website—including text, graphics, reports, forms, and logos—is the property of Flooring Detective and may not be reproduced or used without written permission.
7. Modifications
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the revised Terms.
8. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
Contact Us
For questions about these Terms and Conditions, please contact us:
📧 jeff@flooringdetective.com
